At Family Medical Clinic, we are committed to protecting your privacy. This Privacy Policy outlines how we handle and protect the information we collect about patients and website visitors.
Information We Collect
We collect personal and medical information about you when you visit our clinic and website. This includes:
Contact details like your name, address, phone number and email
Health insurance details
Medical history, conditions, medications and allergies
Treatment notes, lab results and other health records
Demographic info like age, gender, etc.
We collect this information in order to provide you with the best possible medical care and billing services. We also may use aggregated non-identifiable data for research and quality improvement initiatives.
How We Use Information
We use the information we collect for purposes like:
Treatment – Diagnosing medical conditions, creating treatment plans, referring to specialists, prescribing medications, etc.
Payment – Billing insurance companies, tracking claims, collecting fees, etc.
Healthcare operations – Administrative tasks, appointment reminders, quality reviews, training, etc.
We only access and use your information when necessary to serve you as a patient, run our clinic operations, or where legally required. We will not sell, trade or share your personal or medical information.
Securing Your Information
We store all patient information in a HIPAA-compliant secure electronic medical records system. Our website also uses SSL encryption. We restrict access to sensitive data to staff who need it for their duties. Our privacy and security policies are designed to safeguard your information.
Your Rights
You have certain rights related to the information we collect about you. This includes the right to review your records, request corrections, restrict uses of your data, and submit complaints related to potential breaches.
Contact Us
If you have any questions about our privacy practices or handling of your personal information, please contact our Privacy Officer at:
This policy may be updated periodically to account for changing practices or regulations. We will keep the updated policy posted on our website.
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